From January 1, 2004, all organizations engaged in commercial activities must comply with the Personal Information Protection and Electronic Documents Act (the "Act"), unless the federal cabinet has exempted the organization because it is subject to "substantially similar" provincial legislation.
Harmony Inn is responsible for the personal information we collect, use, maintain and disclose. To ensure this accountability, we have developed this policy, and trained our staff about our policies and practices.
Personal information is any information that identifies you, or by which your identity could be deduced. It does not include the name or business address or telephone number of an employee of an organization.
We collect personal information from our customers for the following purposes:
I. Customer Service - The information will be used to facilitate your next check-in and, wherever possible, to meet your personal preferences in accommodation.
II. Marketing - The information will be used to advise you of goods and services offered by or by arrangement with the hotel company.
III. Market Research - The information will be used to improve the offering of goods and services to you.
We collect information only by lawful and fair means and not indiscriminately. We may collect personal information when making a reservation, at check-in, and through comment cards and/or surveys.
Consent for the collection, use and/or disclosure of personal information may be obtained orally or in writing and may be expressly given or implied. In determining how we obtain your consent, we will take into account the sensitivity of the personal information about you that we are collecting, using and/or disclosing.
When we use your personal information to provide services or information to you, including for billing purposes and when we use your personal information to include you in any direct marketing activities, we will assume that you have consented to such use unless you specifically advise otherwise. If you tell us that you no longer wish to receive information about our services, we will not send any further material.
Harmony Inn does not disclose your personal information to any third party to enable them to market their products and services without first obtaining express consent from you.
Under certain circumstances, Harmony Inn may disclose your personal information:
- when we are required or authorized by law to do so, for example if a court issues a subpoena;
- when you have consented to the disclosure;
- where it is necessary to establish or collect fees;
- if the information is already publicly known.
Since we use your personal information to provide services to you, it is important that the information be accurate and up-to-date. If, any of your information changes, please inform us so that we can make any necessary changes.
Harmony Inn takes all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure. Among the steps taken to protect your information are:
- premises security;
- restricted access to personal information stored electronically;
- deploying technological safeguards like security software and firewalls to prevent hacking or unauthorized computer access;
- internal password and security policies;
- obligation of all staff members to maintain client confidentiality;
- all employees and third parties that have access to personal information collected by Harmony Inn will be required to sign a confidentiality agreement that is in keeping with this Policy.
If Harmony Inn holds information about you and if you can establish that it is not accurate, complete and up-to-date, Harmony Inn will take reasonable steps to correct it.
You should be aware that email is not a 100% secure medium, and you should be aware of this when contacting us to send personal or confidential information.
Please note that our site may provide links to other sites not operated by Harmony Inn and that the privacy policies of these sites may differ from ours. We advise you to check the privacy policies of other Web sites before disclosing any personal information. In any event, please note that these sites do not share your personal information with us. Harmony Inn is not responsible for content of these sites and any links we may offer does not imply endorsement of the material on such Web sites or any association with their operators.
There are a number of proprietary logos, service marks, and trademarks found on this Site. By making them available on this Site, Harmony Inn is not granting you any license to utilize those proprietary logos, service marks, or trademarks. Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.
Harmony Inn Hotel has taken reasonable care in the preparation of the information contained in this website. Harmony Inn Hotel makes no promise that the information, including material that may be specific to you the reader, is necessarily true, accurate or complete. The information is provided without warranty of any kind. By accessing this service, you agree that Harmony Inn Hotel will not be liable for any expenses, losses or costs you may incur as a result of the information on this site being inaccurate or incomplete in any way or incapable of achieving any purpose.
We hereby expressly disclaim any implied warranties imputed by the laws of any jurisdiction.